Quick Navigation
I’m a Fan Pass Holder
Getting Started and Using Fan Pass
Troubleshooting and Management
Policies, Technology, and Data
I’m a Store Owner
Helping your Fan Pass holders
Shopify Connect & Configure
Discord Connect & Configure
Privacy & Security
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💡 Information to help you talk to your fans about the benefits of Fan Pass and how it works.
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<img src="/icons/badge_pink.svg" alt="/icons/badge_pink.svg" width="40px" /> Fan Pass Basics
- What is a Fan Pass and what does it do?
- How does a fan get the Fan Pass?
- How long is a Fan Pass valid for?
- What technology does Fan Pass use?
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<img src="/icons/ticket_pink.svg" alt="/icons/ticket_pink.svg" width="40px" /> Getting and Using Fan Pass
- What does a fan get with a Fan Pass?
- How does a fan claim a Fan Pass?
- How does a fan use the Fan Pass?
- How can the holder view their Fan Pass?
- What if a fan has forgotten their wallet login details?
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<img src="/icons/info-alternate_pink.svg" alt="/icons/info-alternate_pink.svg" width="40px" /> Additional Information
- Can a Fan Pass be traded or sold?
- Can a fan give a Fan Pass to someone else?
- Are fans added to a mailing list?
- What if a fan makes a mistake in the email address used to claim the Fan Pass?
- What is the Polygon tracking number that appears after claiming a Fan Pass?
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