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I’m a Fan Pass Holder

Getting Started and Using Fan Pass

Troubleshooting and Management

Policies, Technology, and Data


I’m a Store Owner

Helping your Fan Pass holders

Shopify Connect & Configure

Discord Connect & Configure

Privacy & Security

The FAQs on this page cover topics related to claiming, viewing rewards and benefits, using, and understanding the validity of a Fan Pass, as well as handling multiple Fan Passes.

Where do I claim my Fan Pass?

Where can I see my rewards and benefits?

How can I use my Fan Pass?

How long is a Fan Pass valid for?